At some point, packing orders yourself stops being a cost-saving measure and starts being a ceiling on your growth. When fulfillment is consuming your team's time, your storage is running out of space, and your shipping costs have no volume leverage, you have outgrown your current model.

AFS Trans Co. provides e-commerce fulfillment services from Vancouver, BC — handling storage, pick and pack, same-day dispatch, returns management, and platform integrations for online retailers shipping across Canada and into the United States. You focus on growing your store. We handle everything that happens after someone clicks Buy.

What AFS Trans Co.'s E-Commerce Fulfillment Covers

Our fulfillment operation handles the full lifecycle of an online order — from inbound inventory receipt to customer delivery and return processing:

• Inventory receiving — inbound shipments receipted against your purchase orders with barcode verification, quantity counts, and WMS confirmation within 24 hours of dock arrival
• SKU-level storage — organized in bin, shelf, or pallet locations depending on velocity and size — fully tracked in our WMS in real time
• Pick and pack — single-unit and multi-SKU orders picked by barcode scan, packed to your specifications, and labelled for carrier dispatch — with a documented 99.9% pick accuracy target
• Same-day dispatch — orders received before the daily cut-off time (12:00 PM PST) are picked, packed, and handed to the carrier the same business day
• Carrier selection and rate optimization — AFS Trans Co. ships via Canada Post, Purolator, UPS, FedEx, and regional couriers — our volume relationships provide rate advantages individual brands cannot access independently
• B2B wholesale fulfillment — pallet and case-level orders for retail partners, distributor shipments, and EDI-linked wholesale channels with retailer-compliant labelling and packing requirements
• Returns management (reverse logistics) — returned packages received, opened, inspected, and restocked or dispositioned according to your product condition rules — with return status updated in your WMS automatically
• Kitting and assembly — subscription boxes, promotional bundles, gift sets, and Amazon FBA prep handled on-site with consistent quality and turnaround
• Drop shipping — orders fulfilled directly to your end customers from AFS inventory, with your branding on the packaging — no intermediary storage at a retail location required

Platform Integrations: Your Store, Our Warehouse, One Connected System

The quality of a fulfillment partner's technology integration is not visible until something breaks. A Shopify order that doesn't download, a tracking number that doesn't push back, a return that doesn't restock — these are the failure points that generate customer complaints and manual work. AFS Trans Co. integrates directly with the platforms your store runs on, with automated order flow from purchase to dispatch:

If your platform is not listed above, ask about our custom API integration options. AFS Trans Co.'s WMS supports REST API connections to any platform with a published API — including custom-built storefronts, B2B portals, and ERP systems.

Transparent Pricing: What You Actually Pay for E-Commerce Fulfillment

One of the most common complaints about fulfillment companies is that quoted prices bear little resemblance to actual invoices once accessorial fees, minimum charges, and peak season surcharges are applied. AFS Trans Co. publishes our standard pricing structure upfront. Volume discounts are available for brands shipping more than 500 orders per month.

STANDARD E-COMMERCE FULFILLMENT PRICING — AFS TRANS CO.

Turnaround Time Guarantees: Delivery Windows From Vancouver

Delivery speed is one of the top three factors Canadian online shoppers consider when choosing where to buy. AFS Trans Co.'s Vancouver facility provides genuine delivery speed advantages across Western Canada — not marketing estimates:

Note: delivery estimates reflect standard courier service performance on established Canada Post, Purolator, and UPS lanes from our Metro Vancouver facility. Expedited options (Priority, Express) are available at carrier-published premium rates. AFS Trans Co. does not guarantee carrier delivery dates — these are performance benchmarks based on historical lane data.

Returns Management: Turning Reverse Logistics Into a Competitive Advantage

Returns are an unavoidable part of e-commerce — the average return rate across Canadian online retail is 15–30% depending on product category. How fast and how accurately your 3PL processes those returns directly affects your available inventory, your customer satisfaction scores, and your cash flow.

AFS Trans Co.'s reverse logistics process:

1. Return package received at AFS Vancouver facility — carrier delivers returned parcel to our dock. Package logged in WMS with return tracking number and customer order reference.
2. Inspection and condition grading — item opened and inspected against your product condition standards. Grade A (as-new), Grade B (minor cosmetic), Grade C (damaged/unsellable) — documented with photographs.
3. Disposition routing — Grade A and B items restocked to sellable inventory immediately. Grade C items routed to your specified disposition: return to supplier, liquidation, donation, or disposal.
4. WMS inventory update — restocked units available for new orders within the same business day as receipt. Your customer portal shows the return status in real time.
5. Return data reporting — monthly return reason analysis provided — product defects, sizing issues, customer remorse, wrong item shipped — giving you actionable data to reduce future return rates.

B2B Fulfillment: Wholesale and Retail Distribution From Vancouver

Not all e-commerce fulfillment is direct-to-consumer. If your brand sells through Canadian retailers — whether national chains, regional independents, or online marketplaces like Walmart.ca — your B2B orders have compliance requirements that standard D2C pick-and-pack cannot handle.

AFS Trans Co.'s B2B fulfillment capabilities:

• Retailer-compliant labelling — GS1 barcodes, UCC-128 pallet labels, and retailer-specific carton marking to Walmart, Costco, Hudson's Bay, and major grocery chain standards
• EDI transaction management — 850 Purchase Order receipt, 856 Advance Ship Notice, 810 Invoice — AFS manages EDI compliance on your behalf
• Routing guide compliance — carrier selection, appointment scheduling, and packing to each retailer's published routing guide requirements
• Chargeback protection — our B2B compliance process is documented and auditable — protecting you from retailer chargebacks caused by labelling, packing, or timing errors
• FTL and LTL dispatch — large wholesale orders dispatched on AFS Trans Co.'s own fleet — no broker handoff for Canada-wide B2B distribution

Client Success Stories

Frequently Asked Questions: E-Commerce Fulfillment Canada

How long does onboarding with AFS Trans Co. e-commerce fulfillment take?

Standard onboarding takes 1–2 weeks from signed agreement to first order ship. This includes WMS account setup, platform integration (Shopify, WooCommerce, Amazon, or other), SKU upload, packaging specification sign-off, and inbound inventory receipt. Brands with complex multi-SKU catalogs or custom kitting requirements may require 2–3 weeks. We set a firm go-live date during onboarding and work backwards from it.

Do you support same-day shipping for e-commerce orders in Vancouver?

Yes. Orders received in our WMS before 12:00 PM PST on business days are picked, packed, and handed to the carrier the same day. For Metro Vancouver local delivery, same-day customer delivery is available on select lanes through our courier partners. Western Canada delivery from our Vancouver facility is typically 1–2 business days on same-day-dispatched orders via Canada Post Expedited or Purolator Ground.

How does AFS Trans Co. handle e-commerce returns?

Returns are received at our Vancouver facility, opened and inspected against your condition standards, graded (A/B/C), and restocked or dispositioned the same day as receipt. Return status is updated in your WMS in real time, and your customer portal reflects the updated inventory immediately. We provide a monthly returns data report including reason codes to help you identify and address the root causes of returns.

Can AFS Trans Co. fulfill both my Shopify DTC orders and my wholesale B2B orders from the same inventory?

Yes. AFS Trans Co.'s WMS supports omnichannel fulfillment from a single inventory pool — meaning the same physical stock serves both your DTC Shopify orders and your wholesale B2B purchase orders. Channel-specific packaging, labelling, and compliance rules are configured separately in the WMS so each order type is processed correctly without manual intervention.

What is drop shipping and does AFS Trans Co. support it?

Drop shipping is a fulfillment model where your store takes an order but the goods ship directly from the warehouse (AFS Trans Co.) to your end customer — without the goods ever touching a retail location or your own facility. AFS Trans Co. supports drop shipping arrangements for brands selling through wholesale retail partners, subscription models, and marketplace channels. Your branding can be maintained on the packaging. Contact our team to discuss drop ship setup requirements for your specific sales channels.